Complaints Procedure

Ross G Saunders Consulting is committed to providing top quality service and advisory, delivered by a professional team and network. We strive to always provide value to our clients, but if we have not done so we’d like to hear about it! If our work has fallen short of your expectation or your requirements have been misunderstood, please let us know.

Should you wish to submit an official complaint, please email Ross Saunders, explaining your concerns and what has taken place. All complaints are considered and we will diligently endeavour to resolve complaints to mutual satisfaction.